What Data We Collect and Why
When you open an account with raja10, we collect the information needed to verify your identity, process your transactions, and maintain your account securely. This includes your name, email address, and the payment details associated with your chosen method — DANA, OVO, or GoPay. We collect
-
1
transaction records each time a deposit or withdrawal is processed through your linked e-wallet, so we can reconcile your account history accurately. We also log device and session data — your browser type, IP address, and interaction timestamps — to protect your account from unauthorised access.
-
2
This data is not sold to third parties. It is used internally for account management, fraud prevention, and service improvement. Where we work with external processors — for example, payment rails that handle your DANA or OVO transfer — those processors are bound by data-handling agreements
-
3
that restrict how they use your information. Data retention periods depend on the type of record: transaction logs are kept as long as required by applicable financial and regulatory obligations in the eligible regions where we operate. You can ask us to review, correct, or delete
-
4
your personal data at any time by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.